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Friday, May 12, 2006

Kinkos SUCKS!


Why so hostile you ask? Because I'm still at work at 8:21 on a Friday waiting for Kinkos to deliver something that was supposed to be done at 4. I went to Kinkos at 4 to pick it up; they told me it wasn't done and that they'd deliver it by 5. When I returned to my desk I had a voicemail letting me know that the file was corrupt. What?!?! They hadn't even opened my file until after I was scheduled to pick it up?!?! (I had dropped it off w/ a 24-hour guarantee 24-hours prior). This comes a day after I got a $1,500 bill for a job that they quoted at around $200.

Apparently I'm not alone. See what happens when you Google Kinkos sucks.

Any of you ever had these kinds of problems with Kinkos? I'm done with them, I say, done with them!

3 Comments:

Anonymous Samantha said...

Oh my god I HATE them! I have been in a trench war with these guys for about a month now.
ok so I HAVE to get a job done by monday morning. I send it to the Scarsdale kinkos at 11am friday. They call at 7pm and say they wont be able to do it, I should go to the White Plains kinkos. um ok. at 10 pm they call me and say my files are corrupted. well the files are fine but i can think of something that’s full of shit. anyway they call around and assure me no other kinkos on the planet can do this job. At 1am I call a kinkos at 80 something and Lex. "oh yeah of course we can do it" "really? would you mind running off a copy while i sit on the phone. sorry i'm just paranoid." "Heh heh, yeah ok sure...seeee everything's a ok" "phew"
I call like three times throughout the weekend just to y'know flex my paranoia, every time i get a "no problemo, everything’s cool"
7am monday "um did you have a job for pick up about now" "uh yeah that’s why i'm here" " oh well we cant do it" "what do you mean you can't do it? didn't you do it like two days ago" "oh no, i was supposed to do it last night but none of the printers are working"
I will repeat that because I think it bears repeating. "NONE OF THE PRINTERS (in a print shop) ARE WORKING"
After 4 hours, 2 more nyc kinkos, and a few busted arteries i get an incomplete but workable version of what i ordered. I think the worst is behind me. I think i am free of this satanic beast which lurks in glossy finish 20lb paper. but no. I check my bank statement a week or two ago and lo and behold kinkos has made a couple of random withdrawals. a major corporation is picking my pocket! AAAARRRGGHH
Listen, we're all organizers around here and I cannot think of a more worthy cause. George Bush and Exxon Mobil be damned, Kinkos I'm coming for you!

1:39 PM  
Blogger Roonie said...

Aside from Kinko's, what are our other options?

3:09 AM  
Anonymous Samantha said...

I'm gonna have to go for the mom and pop copy shops from now on I think. One assumes that since kinko’s is such a huge evil corporation they have to be cheaper a la Wal-Mart. this is folly. My co-worker went to get two labels printed and laminated, tiny two inch by three inch black and white craptastic labels and it ended up costing like 7 bucks. They charge 50 cents per cut, yes 50 cents per wavy raggedy edged cut. grrr
update: kinko's still wont give me my money back so I am open to suggestions as to how I can better intimidate/harass them.

1:30 PM  

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